We recommend using a jewelry polishing cloth to help preserve shine.
Our jewelry is best stored in its original pouch for safe keeping (on the rare days you decide to not wear it)
So, you accidentally wore it in the shower or fell in the pool. No need to panic! It's water resistant.
Our jewelry is made of hypoallergenic gold plating. This makes it durable, non-reactive, rust, and tarnish free, and perfect for sensitive skin.
SHIPPING & RETURNS
Shipping & Handling:
USPS First Class domestic (USA) delivery takes 3-7 business days.
USPS Priority Mail domestic (USA) delivery takes 1-2 business days.
USPS First Class International takes 7-21 business days.
USPS Priority Mail International takes 6-10 business days.
Shipping rates may become unavailable due to carrier.
Delays in shipping may occur due to holidays.
Shipping information and tracking is available via email as soon as your order ships.
Buyers are responsible for local duties, taxes and advancement fees at delivery in International countries where applicable.
Distorted Angels is not responsible for tampered, lost, or incorrect address, stolen packages during shipping or upon arrival. All claims must be made through USPS carrier. If your item is marked as “delivered” but you have not received it or stuck in transit, please file a claim with USPS here.
Customers are responsible for providing a correct address. If the address is incorrect and a void or resend occurs, they will be fully responsible for any shipping fees.
We offer exchanges for store credit within 30 days of the delivery date.
Any orders placed during a sale, with a discount or with a marked down price are final sale.
No returns or exchanges on gift boxes or gift cards.
If an item arrives damaged, DA Jewelry must be notified via email at firstname.lastname@example.org within 24 hours from the delivery time of your package. Returned damaged items must be repacked in the original packaging with original tags attached.
Returned or unsuccessfully delivered packages due to an inaccurate mailing address are not eligible for refunds. All claims must be made through USPS carrier. If your item is marked as “delivered” but you have not received it or stuck in transit, please file a claim with USPS here.
International orders are not eligible for refund or exchange.
For any questions or concerns regarding shipping or returns, please contact our customer care via the Online Request Form and we will be more than happy to assist!
Ethical & Eco-Friendly
Our handmade jewelry is created with a commitment to sustainability. Get the unique style with jewelry crafted in-house in the sun-kissed heart of Florida, made with 100% certified recycled metals.
With no middleman, you get high-quality jewelry without breaking the bank. Prices are grounded in the cost of designing, crafting, and materials - not inflated with extra costs.
Carbon Optimized Shipping
Say goodbye to unnecessary waste with our eco-friendly packaging. Make sure you're reducing your impact on the environment while still enjoying your new jewelry - featuring biodegradable and compostable packaging, plus carbon-neutral shipping.
Every time an order is processed and shipped, a small contribution is made to purchase carbon removal credits from the Shopify Sustainability Fund.