SHIPPING & HANDLING
Shipping & Handling:
USPS First Class domestic (USA) delivery takes 3-7 business days.
USPS Priority Mail domestic (USA) delivery takes 1-2 business days.
USPS First Class International takes 7-21 business days.
USPS Priority Mail International takes 6-10 business days.
Shipping rates may become unavailable due to carrier.
Delays in shipping may occur due to holidays.
- Shipping information and tracking is available via email as soon as your order ships.
For custom items, please allow up to 2-4 weeks for production as it specially handmade just for you!
For non-custom items, please allow up to 3 business days (excluding weekends and holidays) for processing time as all items are made specially to order.
Delays may occur due to sales events or holidays.
- Buyers are responsible for local duties, taxes and advancement fees at delivery in International countries where applicable.
- Distorted Angels x Distorted Candles is not responsible for tampered, lost, incorrect address, or stolen packages during shipping or upon arrival. All claims must be made through USPS carrier. If your item is marked as “delivered” but you have not received it or stuck in transit, please file a claim with USPS here.
- Customers are responsible for providing a correct address. If the address is incorrect and a void or resend occurs, they will be fully responsible for any shipping fees.
- For any questions or concerns regarding shipping, please contact our customer care via the Online Request Form and we will be more than happy to assist!